Pan-India Service & Support Service available 24/7

Service that keeps your cranes working, not waiting.

Every hour a crane stands idle costs production. LOADMATE’s factory-trained service teams support the equipment we build — installation, maintenance, breakdown response, and statutory load testing — available 24/7, with teams across various states of India.

Service line: +91 99989 14356

Glimpse: LOADMATE Industries Pvt Ltd provides installation & commissioning, preventive maintenance, breakdown repair, statutory load testing, overhauls, and genuine spares for EOT cranes, goliath cranes, jib cranes, electric chain hoists, wire rope hoists, and chain pulley blocks across India. Service covers LOADMATE-manufactured equipment only, is available 24/7, and is delivered by service teams positioned across various states of India, coordinated from the head office. Every LOADMATE machine is supported by the same engineering team that designed and load-tested it.

Service Capability

Everything your lifting equipment needs — from one team.

Breakdown repair

Crane or hoist down? Share the fault over the phone or WhatsApp and our engineers mobilise with the likely parts in hand.

Preventive maintenance

Scheduled health checks and custom maintenance plans that catch wear before it becomes downtime.

Statutory load testing

Periodic load testing and certification support for lifting equipment, the way Indian factory rules require it.

Installation & commissioning

Erection, alignment, load trials, and operator handover — done by the team that built the machine.

Overhauls & modernization

Life-extension overhauls, control upgrades, and capacity re-validation for ageing cranes and hoists.

Genuine spares

Factory-original brakes, wheels, rope drums, panels, and wear parts for LOADMATE equipment.

Crane relocation

Dismantling, shifting, and re-commissioning when your line moves — engineered, not improvised.

Safety & health audits

Structured inspection of hooks, ropes, brakes, limit switches, and structures — with a clear action report.

Coverage

Pan-India response, coordinated from our HO.

Our service teams are positioned across various states of India — including Gujarat, Maharashtra, Tamil Nadu, Karnataka, Odisha, Chhattisgarh, Jharkhand, Andhra Pradesh, West Bengal, and the UP & NCR belt, with coverage extending across the rest of the country. The deployment footprint is deepest in the western and southern industrial belts, and everything is coordinated from our head office. Wherever your plant is located, the engineers who built your equipment are reachable on one number, 24/7.

Why it works

OEM service beats outside contractors.

The designers answer the phone

Your crane’s drawings, load calculations, and test records live in our works. Diagnosis starts from the design file, not from guesswork.

Genuine parts, correct ratings

Factory-original components rated for your duty class — no near-enough substitutes that quietly shorten equipment life.

Documentation that protects you

Service reports, test certificates, and compliance records issued for every visit — ready for your safety audits and statutory inspections.

What Customers Say

Read What Our Customers Have to Say About Us

Real customers, on record: plant engineers and owners across India and our export markets.

LOADMATE has demonstrated strong technical understanding in material handling solutions. Their lifting equipment is reliable, well-engineered, and suitable for demanding industrial operations. The team’s response, coordination, and commitment to quality make them a dependable partner.

A. K. Rath (Project Head)

Tata Steel

We appreciate the engineering quality and professional approach of LOADMATE. Their crane and hoist solutions are designed with safety, durability, and operational efficiency in mind. The team has shown good support from requirement discussion to execution.

S. Narayanan (Senior Manager – Projects)

BHEL

LOADMATE has provided practical and dependable lifting solutions for industrial applications. Their equipment performance, build quality, and after-sales support reflect a strong focus on customer satisfaction and long-term reliability.

Prakash Shah (Maintenance Head)

Reliance Industries Limited

Our experience with LOADMATE has been positive. Their team understands industrial lifting requirements well and provides solutions that are strong, safe, and easy to operate. Their professional communication and service support are commendable.

Manish Patel (Operations Manager)

Adani Group

LOADMATE delivered a reliable lifting solution that matched our plant requirements. The equipment quality, smooth operation, and timely coordination from their team helped us improve handling efficiency in our operations.

Rakesh Iyer (Plant Engineering Manager)

CEAT Limited

We found LOADMATE to be a dependable company for industrial lifting and material handling solutions. Their products are sturdy, operator-friendly, and backed by a responsive team. We are satisfied with the overall experience.

Deepak Sharma (Head – Maintenance)

Apollo Tyres Limited

LOADMATE provided us with a robust and efficient lifting solution for our plant operations. Their attention to technical details, product quality, and service support gave us confidence in their capabilities.

Vivek Agarwal (Plant Maintenance Manager)

Dalmia Cement

LOADMATE has shown professionalism in understanding our requirements and delivering a dependable lifting solution. Their equipment is well-built, smooth in performance, and supported by a responsive technical team.

Anupam Roy (Engineering Manager)

Berger Paints India Limited

Backed by the makers

Service from the same engineers who built your crane.

  • 35+ yrsManufacturing & service
  • 30+ countriesSupplied & supported
  • 24/7Service desk availability
  • 125%Load-tested before dispatch
Book a Visit

Tell us what’s happening. We’ll take it from there.

Our service desk is available 24/7. Your information is used only to arrange service and is not shared with third parties. Urgent breakdown? Call +91 99989 14356 or WhatsApp us directly.

Questions

Crane & hoist service — answered.

Does LOADMATE provide crane and hoist service across India?

Yes. LOADMATE service teams are positioned across various states of India and coordinated from our HO — with the strongest deployment footprint in Gujarat, Maharashtra, Tamil Nadu, Karnataka, and Odisha. The service desk is available 24/7 — email sales@loadmate.in or call the service line to book a visit.

Does LOADMATE service cranes from other manufacturers?

No — LOADMATE provides service for LOADMATE-manufactured equipment only. This is what lets the same engineering team that designed and load-tested your machine stand behind every repair, part, and test certificate. If you operate LOADMATE cranes or hoists, the service desk is available 24/7.

How do I report a crane breakdown to LOADMATE?

Call the service direct line at +91 99989 14356, WhatsApp the service desk, or submit the service form on this page with your equipment type, fault description, and plant location. Sharing a photo or video of the fault on WhatsApp helps our engineers arrive with the right parts.

Does LOADMATE offer annual maintenance plans for cranes and hoists?

LOADMATE offers preventive maintenance and custom maintenance plans scoped to your equipment, duty class, and shift pattern. Share your equipment list through the form and we will propose a plan.

Is periodic load testing of cranes and hoists mandatory in India?

Yes — Indian factory rules require lifting machines and tackles to be thoroughly examined and tested periodically by a competent person, with records maintained. LOADMATE supports plants with load testing and the documentation your inspections require. Every new LOADMATE machine is also load-tested at 125% before dispatch.

Can LOADMATE install and commission cranes at my site?

Yes. Erection, alignment, load trials, and operator handover are performed by LOADMATE’s own factory-trained team — the same engineering organisation that designed and built the equipment.

Does LOADMATE supply spare parts for its cranes and hoists?

Yes. Factory-original spares — brakes, wheels, rope drums, panels, and wear parts — are supplied for LOADMATE equipment, rated for the machine’s duty class. Share your machine’s serial number for exact-match parts.

Can an old crane be upgraded instead of replaced?

Often, yes. LOADMATE performs overhauls, control upgrades, and modernization that extend equipment life at a fraction of replacement cost. An inspection visit determines whether your crane is a candidate.

Can LOADMATE shift a crane to a new plant or bay?

Yes. Crane relocation — dismantling, transport coordination, re-erection, and re-commissioning with load trials — is handled as an engineered project with documentation at every step.

What information should I keep ready when booking service?

Equipment type and capacity, make, approximate year of installation, plant location, and a short description of the issue. Photos or videos of the fault, the duty cycle, and your preferred visit window all speed things up.

Get your crane serviced

A crane standing idle is costing you right now.

Reach the team that built your equipment — installation, breakdown response, maintenance, and statutory load testing, available 24/7 across India.

  • IS 3177 & IS 807Built to Indian crane codes
  • 125% load-testedEvery crane, before dispatch
  • ISO 9001 · ISO 45001 · ZED GoldQuality & safety certified
  • India & 30+ countriesCranes supplied and serviced