Service that keeps your cranes working, not waiting.
Every hour a crane stands idle costs production. LOADMATE’s factory-trained service teams support the equipment we build — installation, maintenance, breakdown response, and statutory load testing — available 24/7, with teams across various states of India.
Service line: +91 99989 14356
Glimpse: LOADMATE Industries Pvt Ltd provides installation & commissioning, preventive maintenance, breakdown repair, statutory load testing, overhauls, and genuine spares for EOT cranes, goliath cranes, jib cranes, electric chain hoists, wire rope hoists, and chain pulley blocks across India. Service covers LOADMATE-manufactured equipment only, is available 24/7, and is delivered by service teams positioned across various states of India, coordinated from the head office. Every LOADMATE machine is supported by the same engineering team that designed and load-tested it.
Everything your lifting equipment needs — from one team.
Breakdown repair
Crane or hoist down? Share the fault over the phone or WhatsApp and our engineers mobilise with the likely parts in hand.
Preventive maintenance
Scheduled health checks and custom maintenance plans that catch wear before it becomes downtime.
Statutory load testing
Periodic load testing and certification support for lifting equipment, the way Indian factory rules require it.
Installation & commissioning
Erection, alignment, load trials, and operator handover — done by the team that built the machine.
Overhauls & modernization
Life-extension overhauls, control upgrades, and capacity re-validation for ageing cranes and hoists.
Genuine spares
Factory-original brakes, wheels, rope drums, panels, and wear parts for LOADMATE equipment.
Crane relocation
Dismantling, shifting, and re-commissioning when your line moves — engineered, not improvised.
Safety & health audits
Structured inspection of hooks, ropes, brakes, limit switches, and structures — with a clear action report.
Pan-India response, coordinated from our HO.
Our service teams are positioned across various states of India — including Gujarat, Maharashtra, Tamil Nadu, Karnataka, Odisha, Chhattisgarh, Jharkhand, Andhra Pradesh, West Bengal, and the UP & NCR belt, with coverage extending across the rest of the country. The deployment footprint is deepest in the western and southern industrial belts, and everything is coordinated from our head office. Wherever your plant is located, the engineers who built your equipment are reachable on one number, 24/7.
OEM service beats outside contractors.
The designers answer the phone
Your crane’s drawings, load calculations, and test records live in our works. Diagnosis starts from the design file, not from guesswork.
Genuine parts, correct ratings
Factory-original components rated for your duty class — no near-enough substitutes that quietly shorten equipment life.
Documentation that protects you
Service reports, test certificates, and compliance records issued for every visit — ready for your safety audits and statutory inspections.
Service from the same engineers who built your crane.
- 35+ yrsManufacturing & service
- 30+ countriesSupplied & supported
- 24/7Service desk availability
- 125%Load-tested before dispatch
Tell us what’s happening. We’ll take it from there.
Crane & hoist service — answered.
Does LOADMATE provide crane and hoist service across India?
Yes. LOADMATE service teams are positioned across various states of India and coordinated from our HO — with the strongest deployment footprint in Gujarat, Maharashtra, Tamil Nadu, Karnataka, and Odisha. The service desk is available 24/7 — email sales@loadmate.in or call the service line to book a visit.
Does LOADMATE service cranes from other manufacturers?
No — LOADMATE provides service for LOADMATE-manufactured equipment only. This is what lets the same engineering team that designed and load-tested your machine stand behind every repair, part, and test certificate. If you operate LOADMATE cranes or hoists, the service desk is available 24/7.
How do I report a crane breakdown to LOADMATE?
Call the service direct line at +91 99989 14356, WhatsApp the service desk, or submit the service form on this page with your equipment type, fault description, and plant location. Sharing a photo or video of the fault on WhatsApp helps our engineers arrive with the right parts.
Does LOADMATE offer annual maintenance plans for cranes and hoists?
LOADMATE offers preventive maintenance and custom maintenance plans scoped to your equipment, duty class, and shift pattern. Share your equipment list through the form and we will propose a plan.
Is periodic load testing of cranes and hoists mandatory in India?
Yes — Indian factory rules require lifting machines and tackles to be thoroughly examined and tested periodically by a competent person, with records maintained. LOADMATE supports plants with load testing and the documentation your inspections require. Every new LOADMATE machine is also load-tested at 125% before dispatch.
Can LOADMATE install and commission cranes at my site?
Yes. Erection, alignment, load trials, and operator handover are performed by LOADMATE’s own factory-trained team — the same engineering organisation that designed and built the equipment.
Does LOADMATE supply spare parts for its cranes and hoists?
Yes. Factory-original spares — brakes, wheels, rope drums, panels, and wear parts — are supplied for LOADMATE equipment, rated for the machine’s duty class. Share your machine’s serial number for exact-match parts.
Can an old crane be upgraded instead of replaced?
Often, yes. LOADMATE performs overhauls, control upgrades, and modernization that extend equipment life at a fraction of replacement cost. An inspection visit determines whether your crane is a candidate.
Can LOADMATE shift a crane to a new plant or bay?
Yes. Crane relocation — dismantling, transport coordination, re-erection, and re-commissioning with load trials — is handled as an engineered project with documentation at every step.
What information should I keep ready when booking service?
Equipment type and capacity, make, approximate year of installation, plant location, and a short description of the issue. Photos or videos of the fault, the duty cycle, and your preferred visit window all speed things up.
A crane standing idle is costing you right now.
Reach the team that built your equipment — installation, breakdown response, maintenance, and statutory load testing, available 24/7 across India.
- IS 3177 & IS 807Built to Indian crane codes
- 125% load-testedEvery crane, before dispatch
- ISO 9001 · ISO 45001 · ZED GoldQuality & safety certified
- India & 30+ countriesCranes supplied and serviced